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Returns & Refunds

Shipping Rates:

The rate charged for the shipping of your order is based on the weight of your entire order. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Please refer to the home page for our shipping rates.

 

How to Order

  1. Select the Shop page.
  2. Add the items you wish to purchase to your shopping cart.
  3. Select the shopping cart to check out.
  4. Enter your contact details.
  5. Choose your payment option (See payment options below).
  6. Choose your shipping option. Make sure you enter the correct shipping address. We do not take responsibility for goods delivered to the wrong address due to incorrect shipping details given to us. (See cost of shipping below).
  7. We aim to dispatch orders within 48 hrs. of receiving payment confirmation.


Orders are processed Tuesdays to Fridays.

Postage is calculated according to the weight of you order. (Standard SA Postage Rates apply).

PLEASE NOTE that we reserve the right to add an additional charge should you not live in a major city centre.

Welcome to Toddler & Kids Warehouse online shop!

 

GENERAL INFORMATION

Trading Hours:


Mondays **Closed**

Tuesday to Friday 09h00 - 17h00

Saturday 09h00 - 15h00

Sundays 09h30 - 13h00

Address:

Toddler and Kids Warehouse

Shop 1 – Goodies for Gardens

4 Vlei Street

Glen Marais

Kempton Park

1619

Should you wish to not shop online then you are welcome to visit our Toy Store in Kempton Park, Gauteng, 011-391-5775.

Not familiar with online shopping or struggling to register? Call 011 391 5775 or email us: admin@toddlerswarehouse.co.za for a personal service.

 SHIPPING

We offer FREE local (JHB & PTA) delivery for all orders over R650.00.

Our courier fee (for under R650-00 orders) in JHB & PTA costs ONLY R65.00.

All courier deliveries to major city centers outside JHB & PTA costs R125-00.

Far outlying areas costs R185-00 per parcel, you could also make use of the SA Post office.

We aim to dispatch all orders within 48 hrs after funds have cleared in our bank account. Kindly allow up to 4 days for delivery. Order are processed Tuesday - Fridays.

You also have an affordable Post office option to choose from.

Kindly note should you wish to select the Post Office option, the South African Post Office do strike from time to time and will affect the delivery time.

PAYMENT

Credit card facilities via Payfast are available and are perfectly safe.

Direct Deposit / Internet Bank transfer (EFT)